Your privacy is very important to us. This privacy policy addresses how JFGC, LLC (“JFGC”) collects and uses your information. By visiting www.jfgiftcard.com (this “Site”), you agree to accept the practices described in this privacy policy.
What Information Is Used: JFGC only possesses and uses limited information in regard to this Site and the services JFGC provides (the “Services”). We group user information into two categories: personal, which is information identifiable to a specific individual, and aggregate, which is general demographic information that does not identify any individual customers. Personal information may include your name, email address, and unique identifiers such as your Gift Certificate Code. JFGC does not possess or use your mailing address, billing address or credit card information and will never request such information from you. JFGC, LLC may use or disclose aggregate information for any purpose.
How We Use Your Information: We collect limited personal information to make our Services more rewarding for you to use. If we have any questions or concerns regarding your electronic gift certificate, we may use this information to contact you. We also use this information for internal purposes, such as studying our customers’ preferences and improving the customers’ experiences. We may also use your information to contact you for promotional purposes. We also may use this information to provide customer service to you. We may combine information about you with information from other sources in order to improve the quality of our services.
We also receive and store certain personally non-identifiable information, which is collected passively using various technologies, and cannot presently be used to specifically identify you. This Site may use such information and pool it with other information to track, for example, the total number of visitors to our Site, the number of visitors to each page of our Site, the domain names of our visitors’ Internet service providers, and how our users use and interact with the Services. We may share this non-identifiable and aggregate data with affiliates, agents and business partners, but this type of non-identifiable and aggregate information does not identify you personally. We may also disclose aggregated user statistics in order to describe our Services to current and prospective business partners, and to other third parties for other lawful purposes.
How This Information Is Shared: There are certain circumstances in which we may share your personal information with certain third parties without further notice to you, as set forth below:
- We do not sell any of your personal information to third parties for profit. Like most online businesses, we do share some information with contracted third parties in order to provide better Services with the brands that use us as their gift certificate issuer and to improve your customer experience.
- We may share information that we collect as part of the Services with the brands that use us as their gift certificate issuer in order to track transactions and improve your consumer experience.
- We may share information about you with trusted third parties in order to improve your consumer experience. These third parties may contact you about products, services or promotions you may be interested in, or to otherwise improve your customer experience with this Site.
- As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, your information may be part of the transferred assets.
- When we believe in good faith that disclosure is necessary to protect the rights, property and safety of JFGC, LLC, its users or the public.
- As required by law, to comply with a judicial proceeding or court order, to exercise our rights, or to defend against any claims.
Cookies And Beacons: This Site uses cookies and web beacons to gather aggregated, non-personally identifiable information in order to help us better understand user behavior, tell us which parts of this Site users have visited, and facilitate and measure the effectiveness of advertisements and web searches. Such information may be shared with trusted third-parties but the information will not personally identify you. To the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information. As we develop this Site, we may gather additional information from you through the use of other technologies.
Cookie: A cookie is a small text file of information stored by the Internet browser on a computer's hard drive that is used to facilitate better service to you when you return to this Site for record-keeping purposes. We use cookies to collect anonymous information about how you use this Site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our Site, what pages you view, and where you go after you leave our Site. The cookies are not connected to your personal information or confidential information and are not spyware. We recommend that you leave cookies turned on because they allow you to take advantage of some of this Site’s features.
Web Beacon: Web beacons, or clear single-pixel gifs, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users, which allows us to understand and optimize how this Site is used. In contrast to cookies, which are stored on a user’s computer hard drive, web beacons are embedded invisibly on web pages. Web beacons help us better manage content on this Site by informing us what content is effective. We do not tie the information gathered by web beacons to your personal information.
Security: The security of your information is important to us. We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee the absolute security of such information. If you have any questions about security on our Site, please contact us as indicated below.
Opting Out: If you decide you do not wish to receive communications from us, you may opt-out by clicking the unsubscribe link or by following the instructions included in the communication. Note however that as user of the Services you cannot opt-out of some administrative communications that are reasonably necessary to the Services. You may also opt-out of certain targeted advertising by visiting http://www.networkadvertising.org/choices, https://www.networkadvertising.org/mobile-choice or http://www.aboutads.info/choices.
Links To Other Sites: This Site may contain links to other sites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this Site. We encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects personally identifiable information. This Privacy Policy does not cover any information that you disclose to such sites or that they may collect. The privacy policies of these other sites may be significantly different from this Privacy Policy. We are not responsible for the privacy practices of these other sites and cannot guarantee the security of any of your personal information collected there.
Updating or Deleting Your Information: You may update or correct your online information at any time by contacting us. You can contact us by phone, at 855-202-3566. Please note that we may retain certain information as required by law or for legitimate business purposes, after you have used your electronic Gift Certificate or no longer use our Services. We may also retain cached or archived copies of information about you for a certain period of time.
Children Under 18: Children under 18 may view this Site, but they cannot provide any personal information. This Site is not designed for children and we do not wish to collect personal information from children under 18. If a child under the age of 18 has provided us with personally identifiable information online, we ask that a parent or guardian contact us.
Exclusions To This Privacy Policy: This Privacy Policy shall not apply to any unsolicited information you provide to JFGC, LLC through this Site or through any other means. This includes, but is not limited to, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, "Unsolicited Information"). All Unsolicited Information shall be deemed to be non-confidential and JFGC, LLC shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution.
Important Information for California Residents: If you are a California resident, this section applies to you. It describes how we collect, use and share personal information of California residents, and their rights with respect to their personal information, as defined under the California Consumer Privacy Act of 2018 (“CCPA”).
Your Privacy Rights
As a California resident, you have the following rights in connection with your personal information (collectively, “Privacy Rights”):
- Access/Portability. You have the right to request and receive a copy of your personal information we have collected, used, disclosed and sold within the previous 12 months.
- Deletion. You have the right to request the deletion of your personal information we collect and maintain. Please be aware that deleting your personal information is irreversible. If you have a gift card balance with us, that balance will be deleted and can no longer be used. However, if you prefer to keep your gift card balance, you may instead choose to opt-out of sharing your information by contacting our customer service representatives at 855-202-3566.
- Opt-Out. You
have the right to opt-out of sale of your personal information. PLEASE NOTE, WE
DO NOT SELL ANY OF YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR PROFIT. LIKE
MOST ONLINE BUSINESSES, WE DO SHARE SOME INFORMATION WITH CONTRACTED THIRD
PARTIES IN ORDER TO PROVIDE BETTER SERVICES TO YOU. California law may classify
our limited sharing with these contracted third parties as “sale” of personal
information, and we do afford you the option to opt-out of sharing this
information. You also have the ability to restrict the use of cookies and
advertising IDs:
- You can use your browser's settings to clear, delete or prevent cookies. We cannot control cookies that you have stored on your browser and recommend deleting all current cookies. Instructions for how to do this on different types of browsers can be found here: https://www.allaboutcookies.org/manage-cookies/.
- You may also go here, here and here to opt-out of any personalized ads and cookies.
- You may also find more information on our use of cookies and how to manage them in the Sections titled Cookies and Web Beacons and Opting Out, above.
Please be aware that after submitted an Opt-Out request, you may still continue to see advertisements regarding our company online or through third parties. If you continue to visit or use the Site, you may also come across our ads. You will no longer receive personalized advertisements, but you may still see generic, non-personalized advertisements.
- Non-Discrimination. You have the right to exercise any of your Privacy Rights free from discriminatory practices prohibited by California law.
How To Exercise Your Privacy Rights
NOTE: THESE ARE NOT EFFECTIVE UNTIL JANUARY 1, 2020
To submit a privacy related request, you may call us at 855-202-3566, email us at [email protected], or fill out our webform available here.
Prior to processing, we will authenticate your request through our standard verification procedures, such as by verifying the information you provided in your request with the information we have on file. This information may include first name, last name, email and phone number. Please be aware that this information will only be used to verify and help process your request. However, we are required by law to keep information related to your request for record keeping purposes.
Please allow up to 15-45 days for us to complete your request. Please note, these Privacy Rights are subject to exceptions, and in certain cases we may decline your request as permitted by law.
You may also allow an authorized agent to submit privacy related requests on your behalf. If you would like to do so, please submit a signed Power of Attorney naming the person who will be your authorized agent. This person may then submit privacy related requests on your behalf using any of the available methods we offer. Please mail the signed Power of Attorney to Attn: General Counsel-Privacy Request, JFGC, LLC, 1590 Rosecrans Avenue, Suite D-337, Manhattan Beach, CA 90266.
Personal Information Collected or Shared in the Preceding 12 Months
The chart below summarizes the categories of personal information we collect and share, as well as where we collect it from, how we use it, and who we share it with. For more information on: the categories of information we collect, please see the Section titled What Information Is Used; the business and commercial purposes for which we collect your personal information, please see the Section titled How We Use Your Information; or the categories of third parties with whom personal information is shared or sold, please see the Section titled How This Information Is Shared.
| Categories of Personal Information Collected and Shared | Sources of Personal Information | Purposes for Collection of Personal Information | Categories of Third Parties with Whom We Share the Personal Information |
| Name, email address, phone number, gift card number | This information has been provided to us by you directly. | To check your gift card balance; to provide and improve the Services, such as fulfilling and tracking your orders; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, payment processors, analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
| Geolocation information | This information is either provided to us by you directly or with your permission, your browser, computer or mobile device. | To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
| IP address, cookies, advertising IDs, tracking pixels, and other unique identifiers | This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners. | To provide and improve the Services; to improve customer experience on the Site; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
| Internet activity information such as how a user browses and interacts with our Services, Site and advertisements, and device, browser and/or computer properties | This information has either been provided to us by you directly, or with your permission, your browser, computer or mobile device, service providers, or contracted third-party providers, such as marketing and advertising partners. | To provide and improve the Services and the Site; to improve customer experience on the Site; to provide, improve, and resolve errors; to prevent fraud and ensure the security of your account and our Services; and to provide and improve advertisements. | Service providers, such as customer service partners, and analytics and data warehousing partners; and contracted third-party providers, such as marketing and advertising partners. |
If you have any questions or concerns about this privacy policy or our privacy practices, you may contact us at 855-202-3566.
Further, under California Civil Code sections 1798.83-1798.84, if you are a California resident and have an established business relationship with us, you can request a notice disclosing the categories of personal information we have shared with third parties, for the third parties’ direct marketing purposes, during the preceding calendar year. To request a notice, please submit your request to JFGC, LLC, Attn: Legal Department, California, Shine the Light Inquiry, 1590 Rosecrans Avenue, Ste D-337, Manhattan Beach, CA 90266.
Nevada Residents: If you are a Nevada resident and have provided us with any personal identifying information, you may opt-out of sharing your information with third parties if you submit an opt-out request to the following email address: [email protected]. Please note we do not sell any of your personal information for profit, we do share some information with contracted third parties in order to provide better services and advertising to you. Please allow 60 days for completion of such request.
Amendments or Modifications to this Policy: We reserve the right to amend this policy at any time without prior notice. Notice of any change will be posted on this Site. Please check this page periodically for changes. Your continued use of this Site after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.
Contact Us: If you have any questions regarding the use of our site or privacy policy, please contact us at:
JFGC, LLC
1590 Rosecrans Avenue, Ste D-337
Manhattan Beach, CA 90266
Or 855-202-3566
Updated on 1/2/2020
